Information gathered by WP&E Web

User information and site activity data may be collected throughout the web site, including domains, browsers, and pages accessed. This information is used for standard reporting purposes and to improve site content and display.

There are various areas of the site where individual information is captured and may be retained for later use.

  • Used Equipment Inquiries: Information required for the reservation, purchase and delivery of products and services, to allow WP&E to contact customers when necessary, to tailor the user experience, and to protect WP&E from fraud, may be collected. Names, addresses, e-mail addresses, and voice and fax telephone numbers are among the information collected.

    Users may be contacted by telephone, mail, or e-mail if additional information is required to complete a transaction. Users may be notified by telephone, mail, or e-mail of changes of service.

    All submitted information may be retained by WP&E indefinitely.

  • Contact WP&E: Information required for the delivery of offers, to tailor the user experience, and to protect WP&E from fraud is collected. This includes e-mail addresses and items of interest. Personal information is not shared or sold to other parties, except to the extent required by law.

    Information collected is used to reply to inquiries by potential customers. Occasional unscheduled e-mail may be sent when required for timely notification of offers, or for notification of changes to the service. All information is regularly reviewed in order to help us improve the offers and our service. Information is also used to tailor the user experience, including the e-mail messages and the web site.

    All submitted information may be retained by WP&E for an indefinite period.

  • Preferences: To tailor the user's experience with this website, Preference forms may be used to allow the user to set default preferences when accessing certain web pages. This information is typically sent to the user's computer as a "cookie', and is not retained by WP&E.

  • Profiles: Access to certain areas of the website may require the user to fill out a Profile form. Information from these forms will typically be stored in a separate database. Information gathered here, would be used to determine if the user should be allowed access to secure webpages. (example: should the user have access to a webpage that displays account balances, invoices, statements, etc.)

    Access to these types of pages will require the user to enter a 'username" and "password".

    All submitted information may be retained by WP&E for an indefinite period.

    Use of information gathered by WP&E Web

    E-mail Addresses: E-mail addresses may be required on certain forms for response purposes from WP&E, or as user ID verification. E-mail address collected are not used for usolicited emails.

    Confidential Information: Individual information you supply through the web site area follows the same standards as information supplied through phone or mail.

    WP&E feedback forms: Questions and comments submitted online may be published and disseminated within WP&E and its subsidiaries. Personally identifiable information will only be published if WP&E has the user's explicit permission.

    All feedback is reviewed. WP&E may contact individuals if requested by the user or if WP&E feels contact is warranted by the message. Both aggregate and individual comments are used to help improve the WP&E Web and other WP&E products and services.

    All "Contact WP&E" information submitted may be retained by WP&E for an indefinite period.

    Disclosure of information gathered by WP&E Web

    WP&E does not share personally identifiable information with third parties without permission from the user. Aggregate information may at times be shared with WP&E partners and other third parties. Aggregate information includes items like demographic information, domain names, and other site-traffic information, but does not include personally identifiable information. An example is: X% of subscribers are AOL users, or X% of equipment sold originated through queries from the web site.

    Opting-out of WP&E Web databases

    Our site provides users the opportunity to opt-out of receiving communications from us and our partners at the point where we request information about the visitor.

  • Contacting the Web Site

    If you have any questions about this privacy statement, the practices of this site, or your dealings with this web site, you can contact:

    Western Power & Equipment
    6407B NE 117th Avenue
    Vancouver, WA  98662
    info@westernpower.com
    Friday, August 29, 2008